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We’d love to hear from you

Whether you are a salon founder exploring RatedNails or a guest with a question, our concierge team is ready to help. Share a few details below and we will respond within one business day.

Concierge support for every enquiry

We route every message to the right specialist—support, partnerships, or press—so you receive a thoughtful response from someone who understands your world.

Support & enquiries
For booking questions, product feedback, or general help email support@ratednails.com.
Partners & sales
Explore enterprise rollouts or integrations with our partnerships team at partners@ratednails.com.
Press & media
Request interviews, quotes, or imagery by contacting press@ratednails.com.

Postal address

RatedNails Ltd
71-75 Shelton Street
London WC2H 9JQ
United Kingdom

Visits are by appointment only. Email us to arrange an in-person session with the team.

Average response time

Less than 24 hours

Live concierge hours

Monday – Friday · 9am to 6pm GMT

Send us a message

Fill out the form and we’ll match your enquiry with the right specialist on the RatedNails team.

We respect your privacy and only use your details to respond to this enquiry.

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Timely support

Live care team resolves guest issues around the clock.

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Rated Nails UK Ltd. 1 Clerkenwell Road London EC1M 5PA United Kingdom
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